Caring for Cats

Providing a calm atmosphere for cats in Watford

Below is a list of the major ways that the Practice goes about reducing stress levels in our feline patients:

  • All our staff are familiar with cats and their needs and the nurses and vets are trained in feline handling and behaviour.
  • Segregated waiting area that is designed to enable cat carriers to be placed either under the seats (behind the owners legs), on adjacent seats or on a raised corner shelf.
  • Clean towels are available at reception that can be used to cover wire cat carriers if so desired (thereby reducing close visual contact with other ‘unfamiliar’ cats).
  • Dedicated area on the Reception counter for placement of carriers whilst client is booking in (avoids a possible face to face encounter with a dog that is “next in the queue”).
  • Reception staff are very aware of the negative effects that a noisy dog in the waiting area can have on other patients and have a set up that can deal with this.
  • Cats are provided with their own pre-operative and post-operative area and there is a dedicated ward for hospitalisation of cats.
  • All the aforementioned areas are provided with Feliway calming pheromone diffusers.
  • Our Branch surgery in Leavesden has a session of “cat only” consultations.
  • Home visits (discounted but require booking in advance) for routine procedures are available, which means the patient can be attended to in the comfort of its own environment.
  • Membership of the International Society of Feline Medicine enables the practice to provide up to date information on feline diseases and have access to client information leaflets.
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