We are very lucky to have a friendly, caring and efficient Reception Team looked after by our Head of Reception Natasha, who along with Tina, Ann, Selena, Sue, Emma and Lorraine can help you upon arrival in what is often a stressful and worrying time for you and your pet.
No task is too big or small for the team and with so many year’s experience and knowledge they will always support you and make you feel welcome during your visit.
When you telephone The Park Veterinary Centre your first point of contact is always our telephonists who diligently manage the phones during opening hours. Lesley, Daisy and Ann will always endeavour to answer your call as quickly as possible and help you with your enquiry. The Vets at the Centre are often busy operating or consulting so our telephony team are very well versed in making sure important messages reach their intended recipient in a timely and efficient manner as your pets are very important to us.
The Park Veterinary accounts team has three members, Lisa (Accounts Manager), Michela and Kerry. We occasionally have a fourth member, when Daisy the cat decides to join us at our desks! We are often found organising coffee mornings or Christmas raffles, but our day to day routine involves typical accounting duties, such as processing all the payments at the practice – in and out, registering insurance forms for the vets to complete and dealing with any calls to the accounts office, to name but a few. Lisa’s role extends to such duties as computer fixing, leak detecting and general problem solving around the practice!